All of life is about working with and through other people. There is
no
success that you can obtain, sustain, or maintain by yourself, on your
own,
or
in a vacuum.
-George C. Fraser
I
have found the above quote to be very true. Regardless of the types
of goals and successes I have been able to achieve, other people have
always played a role in some way in my being able to reach them.
Some time ago my niece, Imani, and I created a clever acronym which I
keep in mind when interacting with people. We were driving to Six
Flags Amusement Park in Atlanta and I thought of a game that we
played route. It was making up acronyms (only a motivational speaker,
like myself, would come up with something like that and think of it as
being fun!). We thought of several good ones. But one was really great
- STOP = Stop Treating Others Poorly. By poorly we meant being
inconsiderate, selfish, and unhelpful.
This newsletter's focus on being considerate is very timely. Rudeness
and its impact was the topic of
The Oprah Winfrey show recently. Oprah's guest was P.M. Forni,
author of Choosing Civility. They discussed various disrespectful
behaviors, many of which are commonly practiced by a majority of
people. Oprah cited a recent survey that found 80% of Americans think
rudeness is a serious national problem! Oprah talked about how the
quality of our lives and the quality of our relationships
would improve if we all decided to be more considerate, courteous, and
polite.
In my presentations on teamwork, customer service, and goal
achievement, I always explain the reasons why treating people with
respect is key to professional, personal, and entrepreneurial
success. The top three being:
-
People do
their best work when they feel respected and valued.
-
There is
always the possibility of positive ramifications.
-
Each of us
wants to be respected and through the "Law of Karma" we increase
that likelihood by being considerate of others.

I
use STOP as an acronym in my programs so participants have an easy
reminder for them to be respectful of the people they interact with at
work, home, social gatherings and all areas of their lives. I
encourage you to consider STOP as a cue for yourself to treat others
well by deciding to stop:
-
Gossiping.
-
Being unkind.
-
Being unhelpful.
-
Acting superior.
-
Belittling others' ideas.
-
Disliking someone simply because others do.
-
Making fun of people who are different than you.
-
Withholding useful or valuable information from others.
-
Making "newcomers" feel like "outsiders."
-
Devaluing others' opinions and suggestions by not listening to them.
-
Refusing to share the credit with those who have helped or assisted
you.
-
Forgetting or deciding not to say "Congratulations," "Great Job," or
other appreciative and complimentary comments to those who deserve
hearing them.
-
Monopolizing conversations by only talking about yourself and being
disinterested in others.
-
Refusing to say "I'm sorry" or "I apologize" when you know you
should.
-
Thinking common courtesies like saying "Good Morning", holding the
door for the person behind you, and giving up your seat to a person
in need, are practices of the past.
-
Thinking and
acting as if only the "important people" really matter.
-
Using the ideas of others and not giving them credit.
-
Telling people you will "be there for them" and then "not showing
up."
-
Taking material possessions that do not belong to you.
-
Borrowing money, books, or anything of value and not returning it.
-
Being late and thinking it's OK for people to have to wait for you.
-
Talking about things that were shared with you in confidence.
-
Forgetting to say "please" and "thank you" whenever possible.
-
Telling jokes that may embarrass others.
-
Using words, tones, or gestures with anyone that would have gotten
you reprimanded if you used them as a child with your mother,
grandmother, or any adult family members!
If
you do the opposite of the behaviors listed above, you will be well on
your way to treating people with respect and you will be well on your
way to success.
Wishing You the Best of Success
In
All Your Endeavors!
Donna