The International Association of Administrative Professionals (IAAP) is a non-profit association with 40,000 members and over 600 chapters worldwide.
Members include administrative assistants, secretaries and other related administrative office professionals, as well as businesses, educational institutions or individuals who support the association’s vision and objectives.
IAAP offers two certification programs: The Certified Professional Secretary (CPS) and the Certified Administrative Professional
(CAP). These certifications indicate successful completion of examinations covering finance/business law, office systems/administration, management theory and organization planning.
Many of Donna’s presentations reflect IAAP’s vision to inspire administrative professionals to reach for excellence and their objective to raise the standards of administrative professionals through
education. For the presentations listed below, several chapters have received recertification points from IAAP headquarters for the CPS and CAP
designations. If you are interested in any of the programs for that purpose, Donna can work with your chapter to secure the advance approval necessary from IAAP Headquarters.
S.A.T.C.H.E.L.L. Principles For Workplace & Personal Success
(Previously entitled How To Make The Most Of Your 9-To-5)
This program offers ideas on how the audience can make the most of their workplace
experience. It explores the, often overlooked, opportunities that jobs
offer. Donna
shares her real life experiences and gives the audience strategies designed to make their “9-to-5” a more rewarding, fulfilling and growing experience.
The areas covered, include: making sound work-related decisions;
"learning vs. earning"; goal setting for the workplace;
getting and keeping your financial house in order; furthering your
education; resume building; developing personal habits and business
habits.
Marketing Yourself For Success
In this presentation Donna explains basic marketing concepts utilized by major corporations and how they can be used by individuals to achieve greater success in their personal and professional lives.
Having worked in Marketing and Sales for over 10 years Donna has first-hand knowledge of these
strategies. She shares personal and work-related stories that support the
points. This program includes a discussion of product diversification, product restage, line extensions, new introductions, discontinued items, brand identity and return on investment.
The S.U.C.C.E.S.S. Formula
In this workshop Donna outlines a seven-step process through which individuals can achieve greater success in their personal and professional
lives. It includes
discussions on: evaluating yourself, writing a vision statement for your life, setting and achieving goals, removing negative people and habits from your life, and visualizing your success.
Life Lessons Learned In Corporate America
This presentation inspires the audience with ideas on how to be successful personally and
professionally. Donna shares her insights into success gained during her 20+ years working in corporate
America. Her work experience is filled with exciting opportunities for personal and professional growth.
Donna shares stories that cover: defining
success; setting goals for achievement and growth; being assertive and asking for help to reach your
goals; furthering your education and committing to life-long
learning; learning new skills and abilities through voluntarism; and pursuing new endeavors with
a sense of commitment and enthusiasm.
